Chipotle Curb Side: The Unspoken Reality

When it comes to the recent shift towards mandatory curbside pickup at Chipotle restaurants, many customers may not be aware of the behind-the-scenes struggles that employees face in implementing this new measure. As an employee myself, I can attest that corporate has failed to provide adequate support and resources to ensure a seamless transition.

One of the primary concerns is the lack of extra scheduling hours granted by corporate to accommodate for the additional staffing needs required for curbside pickup. With already-tight schedules and limited personnel, adding another person to handle this new task would be impossible without sacrificing peak-hour productivity or taking away from existing staff members.

Furthermore, it's been evident that Chipotle has only recently started enforcing mask-wearing among employees, likely due to public pressure rather than a genuine concern for employee safety. This lack of consideration for employee well-being is reflective of the company's primary focus on maximizing profits.

In light of these challenges, it's no surprise that many employees feel undervalued and overworked. The recent emphasis on curbside pickup has only added to their stress levels, making it increasingly difficult to provide excellent customer service.

As we navigate this new reality, it's essential for customers to be understanding and empathetic towards the struggles faced by Chipotle employees. By doing so, we can create a more positive and respectful environment that benefits both parties involved.

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Chipotle curb side